Last updated: 20.04.2026
1. Overview
Welcome to Lumora.
These Terms of Service (“Terms”) govern your use of the Lumora mobile application and related services (“Service”).
By using Lumora, you agree to these Terms.
If you do not agree, do not use the Service.
2. Provider
The Service is provided by:
Lumora Mind
Mladen Vukovic
Enzersdorfer Str. 70/4
Email: getsupport@lumoramind.app
3. Description of the Service
Lumora is a wellbeing application that allows users to track personal data such as:
- mood
- sleep
- exercise activity
The Service is intended for informational and self-tracking purposes only.
4. No medical advice (IMPORTANT)
Lumora is not a medical application.
The Service:
- does not provide medical advice
- does not provide diagnosis or treatment
Any information provided by Lumora is for general informational purposes only.
You should always consult a qualified healthcare professional for medical or mental health concerns.
5. User account
To use certain features, you may need to create an account.
You agree to:
- provide accurate information
- keep your login credentials secure
- not share your account
You are responsible for all activity under your account.
6. Acceptable use
You agree not to:
- use the Service for unlawful purposes
- attempt to gain unauthorized access
- interfere with the operation of the Service
- misuse or exploit the Service
We reserve the right to suspend or terminate accounts that violate these Terms.
7. User data
You retain ownership of the data you enter into Lumora.
By using the Service, you grant us the right to process your data only for the purpose of providing the Service, in accordance with our Privacy Policy.
8. Availability of the Service
We aim to provide a reliable Service but do not guarantee:
- uninterrupted availability
- error-free operation
The Service may be updated, modified, or discontinued at any time.
9. Limitation of liability
To the maximum extent permitted by law:
- Lumora is provided “as is” and “as available”
- we do not guarantee accuracy or completeness of data
- we are not liable for any damages resulting from the use of the Service
This includes, but is not limited to:
- indirect or consequential damages
- loss of data
- health-related decisions made based on the app
10. Termination
You may stop using the Service at any time.
You can delete your account via the app or by contacting us.
We may suspend or terminate access if you violate these Terms.
11. Changes to the Service
We may modify or update the Service at any time.
We are not obligated to maintain specific features.
12. Changes to these Terms
We may update these Terms from time to time.
Updated versions will be made available within the app or on our website.
Continued use of the Service means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of Austria.
14. Contact
If you have any questions, contact us at:
📧 getsupport@lumoramind.app